TermsThese apply when you use Verkio.

A summary in plain words. What applies is the terms below.

• Verkio writes drafts, and a person at your organisation approves them. Verkio never certifies that a machine meets the requirements or may be CE marked.
• Responsibility for the risk assessment, the CE marking and the EU declaration is yours.
• The subscription renews every month and can be cancelled at any time. The plan then runs to the end of the month.
• Our liability is limited to what you have paid in the last twelve months, and doesn't cover indirect losses.
• What you upload is yours. We don't train any AI models on it, and we delete it 30 days after the agreement or the trial has ended.

This is a translation. If it differs from the Swedish version, the Swedish version applies. Verkio is provided by North Coast Education AB, company reg. no. 559246-9547. The terms apply between us and the organisation that uses Verkio, including during a trial.

If your organisation has a written agreement with us, it takes precedence over the terms where they differ.

Verkio is a service for companies and other organisations. Anyone who creates an account or starts a trial for an organisation confirms that they are authorised to represent it.

Users sign in with a code sent to their email. Protect the email account well, because anyone who can access it can also sign in to Verkio.

The organisation's admin decides who has access. The organisation is responsible for what is done from its accounts.

The trial is free for 30 days and has the limits stated on the website, including on the number of machines, users, documents and AI usage.

When the trial ends, the organisation becomes read-only. If you do not become a customer, we delete the organisation and its content 30 days later.

During the free trial the review package exports as a PDF, marked “Free trial” on every page. Word and Excel files come with a plan. We may end a trial early if it is used for anything other than trying Verkio.

Design, Professional and Operations are paid monthly in advance by card, through our payment provider Stripe, or by invoice with 30 days' payment terms if we have agreed to that. Prices are on the website and exclude VAT, which is added. The subscription renews every month until you cancel it.

If you switch to a larger plan, it applies immediately, and the difference for the rest of the month is charged at once. If you switch to a smaller plan, it applies from the next renewal, and the organisation must then fit within the smaller plan's limits.

If a card payment fails, Stripe tries again over a few days. If it or an invoice is not paid, the subscription ends.

If you switch from card to invoice, or to Enterprise, in the middle of a month, what you have paid but not used is deducted from the first invoice.

We may change the prices. We give at least 30 days' notice of a new price, and it applies from the first renewal after that.

Enterprise is invoiced monthly with 30 days' payment terms. Price, contract term and notice period are as set out in our agreement with you.

Verkio helps you with risk assessment and technical documentation. The assistant organises, asks and suggests, but everything it writes is a draft until a person at your organisation has approved it.

AI can be wrong. It cannot see the machine, cannot test the safeguards and knows only what is in the material. Review every suggestion against the actual machine before you approve it.

Verkio never certifies that a machine meets the requirements or may bear the CE marking. Responsibility for the risk assessment, the CE marking and the EU declaration of conformity remains with you.

Verkio does not replace an expert. If you are unsure, get help from someone with the right expertise.

What you upload and create in Verkio belongs to you. You give us the right to store and process the content to the extent needed to provide the service.

We do not train any AI models on your content.

Approved risks are shared with Verkio's other customers as anonymised experience, so that the assistant can suggest them for similar machines. We remove anything that could identify you, your customers or your machines, and a person at Verkio reviews every text before it is shared. You give us the right to use the anonymised experience in Verkio for as long as sharing is on.

If you are a customer, an admin in your organisation can turn off sharing on the Organisation page, for example if an agreement with your customer does not allow it. What you have shared then stops being shown to other customers. We keep the anonymised version, so that it comes back if you turn sharing on again, and delete it when you delete the risk or the organisation.

During a trial, approved risks are always shared and sharing cannot be turned off. What has been shared remains when the trial is deleted, because it can no longer be linked to you.

You are responsible for having the right to use what you upload, for example suppliers' manuals and drawings.

How we handle personal data about users is set out in the privacy policy.

For personal data in your content, you are the controller and we are the processor. We process it only to provide Verkio and in accordance with your instructions, as expressed in these terms. We:

• ensure that those who can access the data are bound by confidentiality
• protect the data with appropriate technical and organisational measures
• use only the sub-processors listed in the privacy policy, and notify you before we add or replace any of them
• help you respond to requests from data subjects, and notify you without undue delay of a personal data breach
• delete the data when the agreement has ended, as set out in the section on termination
• give you the information you need to demonstrate compliance

You may not use Verkio to:

• break the law or infringe the rights of others
• try to access other organisations' content or circumvent security and limits
• put an abnormal load on the service, for example with automated requests
• copy the service or resell access to it

If you breach this, we may suspend the account.

We work to keep Verkio available and secure, but cannot promise that the service will always work without interruptions or errors.

We develop Verkio continuously and may change or remove features. If a change affects you significantly, we will tell you in advance.

We are not liable for indirect loss, for example loss of profit or loss of production, or for loss caused by a suggestion being approved without sufficient review.

Our total liability is limited to what you have paid for Verkio in the last twelve months. The trial is free and the service is then provided as is.

These limitations do not apply in cases of intent or gross negligence.

You can stop using Verkio at any time. You cancel Design, Professional and Operations in the customer portal under Plan and billing, and they then run until the end of the month. Amounts already paid are not refunded. Enterprise is terminated as set out in the agreement.

When a subscription or agreement has ended, the organisation becomes read-only, as after a trial. You can read, export and delete, and choose a plan again to continue.

We delete the organisation's content 30 days after the trial or agreement has ended, unless we have agreed otherwise.

We may change the terms. We email you about significant changes at least 30 days before they take effect. If you continue to use Verkio after that, the new terms apply.

Swedish law applies. Disputes are settled by the general courts, with Luleå District Court (Luleå tingsrätt) as the court of first instance.